At Beautilicious Queen due to hygiene reasons all sales are final. We do not accept returns, offer refunds, or allow exchanges on any items purchased through our website.

We encourage customers to choose items carefully before placing an order.

In the event that your order arrives damaged, defective, or you receive the wrong item, you must notify us within 2 days of delivery by emailing us on beautiliciousqueen@hotmail.com. Please include your order number, a description of the issue, and clear photos of the item and packaging. We reserve the right to determine the appropriate remedy, which may include a replacement, store credit, or another resolution at our discretion.

Once an order is submitted, it cannot be modified or cancelled.

By placing an order with Beautilicious Queen you agree to this Return, Refund, and Exchange Policy.

Shipping available Australia Wide:

-Standard Shipping 2-6 business days.

-Express Shipping 1-3 business days.

Please be aware there may be delays during peak periods.

It is our priority to process all orders in a timely manner but please allow up to 10 business days for all orders to be processed.